Frequently Asked Questions
Covering How to Mount Your Boat Accessories, the Scoop on RAILBLAZA Products And More
Wondering which RAILBLAZA products work best with your favorite boat accessories? Need to know the best way to attach your mounts? Have questions about battery life? You’ve come to the right place. We’ve gathered our most common customer questions here, in one convenient spot.
Then we thought, because of the diversity of our mounts people use them in so many different ways, so we need a disclaimer that says it is impossible for us to say what the maximum loads are that can be applied in any given situation, but we have published some safe maximum static loads HERE.
The maximum load in your situation may be much less than the maximum static load quoted on this sheet.
It can be inserted and tightened in place simply by turning the MiniPort, and then removed by turning the other way.
- How to find the best position for the C-Tug on your hull
- How to protect your C-Tug kickstand from damage
- How to strap your C-Tug to avoid from slipping
- The easiest way to get over objects with your C-Tug
- How to separate your C-Tug crossbeams
- How to lock your C-Tug wheels on.
- How to fit your C-Tug straps
“I can’t get my C-Tug cross beams apart!”
We don’t hear this often, but here’s a little advice if you’re a bit stuck. Separating your C-Tug canoe & kayak cart cross beams is a simple process once you have been shown how. It is simply a matter of removing wheels and pads – Hold wheel axles – apply forward pressure with the knee at the same time as pulling on the axles – cross beams will separate.
A couple of things to note as to why the cross beams may be hard to separate.
If your kickstand has not been aligned correctly the beams may jam which will require more force to release them. To avoid this simply make sure the kickstand locator is engaged in its position before joining the cross beams.
There may be a build-up of sand, salt or dust between them that makes them hard to separate.
When new your C-Tug cross beams may need to be joined and separated a few times to release more freely. In the case where they are a little tight or jammed simply use a solid object like a fence, kayak, tree etc this will allow you to apply more pressure to release them.
Watch the short demonstration video and further instructions HERE
- Always remove your accessory from the StarPort when you are finished using it and store in a dry place away from direct sunlight.
- If it has been exposed to moisture for a long period, and is tight, store it in a warm, dry environment for a time to allow it to dry, this may take a few weeks in extreme cases
Alternatively you could visit a professional service centre, or there are some other options. Many retailers sell patch kits or adhesive for use on both Hypalon and PVC tubes, some are listed here;
In the USA West Marine have a glue ex stock for these see the links:
We would suggest using a more aggressive cleaner that will still be fine to use on your boat, the preferred method is using a 3M Primer 94 Pen or alternatively using MEK (Methyl Ethyl Ketone).
Two important points to note:
- 1 – Apply forward pressure with the screwdriver while turning which will engage the lock very easily.
- 2 – Holding the fork firmly and even pulling slightly against the forward pressure of the screwdriver will make this even easier to lock the axle.